Consulting Services
Server Management
At ITwill Solutions Inc., our Server Management services deliver robust, secure, and scalable infrastructure support tailored for Canadian organizations. With over 20 years of experience, our goal is to let you focus on growth while we steward your mission-critical systems.
how we can help
We’ll ensure that you focus on opportunities — not outages.
End-to-end programs.
Our end-to-end server management programs cover the full lifecycle of your infrastructure. From deployment and configuration to monitoring, patching, and performance optimization, we handle all the technical heavy lifting. You gain peace of mind knowing your servers are stable, secure, and aligned with your business needs.
Support Functions
Our support team offers continuous monitoring and quick resolution of server issues, minimizing disruptions to your business activities.
Service Operations
We manage all aspects of server operations, from routine maintenance to emergency interventions, ensuring optimal performance and uptime.
Supply Chain
Our services include managing hardware procurement and software licensing, streamlining your IT supply chain for better efficiency.
Numbers
Client results
Learn more
Frequently Asked Questions
Our service covers setup and deployment, health monitoring, patching, backups, performance tuning, scaling, and incident recovery — tailored to your environment and service-level expectations.
Absolutely. We have experience managing on-premises, cloud, and hybrid infrastructures, ensuring consistent policies, security, and performance across environments.
While 100% uptime is rarely feasible in practice, we commit to industry best practices: redundant architecture, proactive monitoring, automated alerting, and rapid resolution to maximize availability.
We serve multiple sectors, including finance, healthcare, manufacturing, and retail — any organization that relies on secure, high-availability server infrastructure.
We begin with a comprehensive audit of your current infrastructure, followed by a proposal and roadmap. Once agreed, we migrate and integrate under a phased approach, with close communication and minimal disruption.
Your servers are monitored continuously and managed proactively. We provide regular reporting, quarterly reviews, and ongoing optimization.
Our priority is delivering measurable value. If you’re not satisfied within the first 30 days, we’ll review and adjust our approach, or offer a partial refund — your risk is minimized.
Carol Oliveira, Director of Operations
